Administration

Therapies for Kids is an Approved Registered NDIS Provider

Provider No. : 56784838

Therapies for Kids has a large, highly skilled administration team who can assist you with accessing therapy and funding services in the most organised and stress-free way possible.

The team is responsible for booking appointments, taking payments, assisting with funding plans (Medicare and Government), facilitating communication between you and your therapist and answering any and every question you may have. The front desk is open 9-5pm Monday to Saturday to best accommodate your needs.

Therapies for Kids administration can help you with;

Funding

  • FaHCSIA Funding including; Autism Early Intervention and Better Start For Children with a Disability Packages.
  • Carers Allowance
  • Chronic Disease Management Plan – All Therapies / Medicare
  • Focus Psychological Strategies – OT / Medicare
  • HICAPS

 

Payment Options

  • Credit Card facilities available
  • HICAPS Payments
  • FaHCSIA Funding including; Autism Early Intervention  and Better Start For Children with a Disability Packages.

 

Appointment Confirmation Reminder

As a courtesy, Therapies for Kids has a process in which two business days prior to your appointment we endeavour to send you a text message to remind you of your existing confirmed appointment (or in the absence of a cell phone contact, contact you by your other nominated contact.) We take all care to remind you of your appointment, but  the responsibility is yours to attend or to cancel within the cancellation period.

 

Cancellation Policy and Missed Appointment Fee

Please note that our Cancellation policy is strictly enforced and Missed Appointment Fees will be vigourously pursued. We have clients on a waiting list and so as much notice as possible will allow others to receive therapy.

Our existing policy is :

  • For Monday to Friday appointments, ‘notification by 12 noon of the business day prior to the scheduled appointment’
  • For Saturday appointments, ‘notification by 12 noon TWO business days prior ie Thursday.

If notification of cancellation is received after the prescribed 12 noon deadline, a $100.00 missed appointment fee will be applied. Where a client fails to turn up for an appointment without any notification (either in rooms or out of rooms) the full consultation fee will be applied.